Support Contact Information
Corporate Address
Smart Choice
4121 Beechwood Dr.
Greensboro, N.C. 27410
(888) 264-3388
Smart Start Personal Lines
Jason Hamstra
For Major Smart Start PL Issues
Vice President, Smart Start Personal Lines
Office Phone: 888-264-3388, ext 3081
Fax: (336) 217-4665
jhamstra@smartchoiceagents.com
Smart Start Personal Lines Specialty
**** For Quoting and Binding Chubb High Value Client ****
Amanda Preece
SSPL High Value Client Underwriter
Phone (888) 264-3388, ext 6100
apreece@smartchoiceagents.com
Smart Start Personal Lines Support Team
**** Add Users & Carriers, Any issue with the Ezlynx Rater ****
For SSPL & Ezlynx Rater Support
Office Phone 888-264-3388 ext 6100
Fax (336) 217-4665
smartstartpl@smartchoiceagents.com
Smart Start Commercial Lines
Lynn DePasquale
For Questions about Risk Eligibility and Carrier Risk Markets
Vice President, Smart Start Commercial Lines
Phone: 336-217-4684
Lynnd@smartchoiceagents.com
Celeste Murphy
For Specialty Commercial Brokerage Quote & Bind Churches, Non Profit, and Farms
Senior Commercial Market Risk Specialist
Toll Free 888-264-3388 ext. 4680
cmurphy@smartchoiceagents.com
Joey Duggins
For Specialty Commercial Brokerage Quote & Bind
Smart Start Commercial Associate
Toll Free 888-264-3388 ext. 3085
jduggins@smartchoiceagents.com
Transportation and Trucking
Contact trucking@smartchoiceagents.com
Business Center & SSCL Portal Setup & PW
Daniel Brown
For Agency Business Center Support — Setup Login, Password, Issues, Etc….
Phone: (804) 896-3959
Email: DBrown@SmartChoiceAgents.com
Matt Heacox
For Agency Business Center Support — Setup Login, Password, Issues, Etc….
Office Phone: (888) 264-3388 Ext: 3007
mheacox@smartchoiceagents.com
Smart Start PL and Ezlynx Rater Support
Smart Start Personal Lines Support Team
For SSPL & Ezlynx Rater Support
**** Add Users & Carriers, Any issue with the Ezlynx Rater ****
Office Phone 888-264-3388 x 3014
Fax (336) 217-4665
smartstartpl@smartchoiceagents.com
Joe Fisher
For Rater Sales Info
Office: (336) 217-4657
Fax: (336) 217-4666
jfisher@smartchoiceagents.com
Ezlynx Management System Support
Peter Romero
For Agency Management System Sales & Support
Ezlynx Sales Associate for Smart Choice
Book a Meetingezl-mapsupport@appliedsystems.com
Customer Support: (877) 932-2382
Ezlynx Support Team
Technical Support Issues: ezl-mapsupport@appliedsystems.com
Onboarding Questions: ezl-mapsupport@appliedsystems.com
Training Questions: EZLynxTraining@ezlynx.com
Accounting and Commissions
Brisa Vlazny
For Commission Questions, Bank Account Deposit Updates, etc….
Accounting Director
Office Phone: (336) 217-4650 Ext. 3009
Fax (336) 217-4667
bvlazny@smartchoiceagents.com
Stephen Caldwell
For ABR Report and Commission Questions,, etc….
Accounting Manager
Ph: 336-217-4650 Ext: 3030
Fax: 336-217-4667
Stephen@smartchoiceagents.com
Contracts & Compliance
April Worley
For Contract Updates, Addendum, E&O Updates, etc….
Compliance Coordinator
Office Phone (888) 264-3388 ext 3004
Fax : (336) 217-4665
AWorley@smartchoiceagents.com
Life Insurance Programs
Choco Harwell
For Life and Financial Market Questions and Access
Director, Smart Choice® Life & Financial Services
Office Phone: (336) 217-4652
charwell@smartchoiceagents.com
Agents User Guide: AGENTS USER GUIDE
Field Support Team
Roger L. Gill
Smart Choice Virginia State Director
Cell: (804) 731-3050
RGill@SmartChoiceAgents.com
Daniel G. Brown
Smart Choice Virginia & DC Territory Manager
Northern Virginia and DC
(804) 896-3959
DBrown@SmartChoiceAgents.com
Kerry G. Belcher
Smart Choice Territory Manager and Director of Life and Financial
Southwest Virginia
Visit Kerry’s LinkedIn Profile
Office: (276) 865-5144
KBelcher@SmartChoiceAgents.com
Carol G. Gill
Smart Choice Virginia Territory Manager
Cell: (804) 586-3804
Office: (804) 731-3050
CGill@SmartChoiceAgents.com